All deposits are non-refundable and non-transferrable. However, we are happy to reschedule your appointment if required. A minimum of 5 days notice before your booking is required if you need to reschedule your appointment for any reason. As long as sufficient notice is provided, we’d be happy to rebook you for a future date using the deposit you have already paid.
If you cancel your appointment within 5 days of your appointment or need to reschedule, your deposit will be forfeited and to reschedule, a new deposit for your appointment will be required. More than 2 cancellations/reschedules will require a 50% deposit to rebook.
If booking in your appointment with finance, the finance account is required to be activated 4 days ahead of the appointment. In the event that you cancel your appointment after finance has been activated, we will allow you to reschedule your appointment once as long as arranged with the studio within 48 hours. To reschedule the appointment, we will require a new deposit and payment schedules will begin. note: once activated, you are committing to the payment schedule which we cannot alter. Any requests must be made through the fiance provider direct.
