At The Wolves Den we quote by the piece/session and not by the hour. That way you know exactly what you’re getting for your money, it also allows us to take our time to ensure your tattoo is perfect.
We honour and don’t overload our artists, they may take breaks throughout the session (and you can too) if needed. We will work with you to make it as comfortable as possible, whilst being time-efficient.
If you book a time and date, that means that the artist has set aside time on that specific day for your tattoo, and most likely has no other bookings. If you cut your time short, you will still be expected to pay the same amount, as the artist has booked out their time for you so be sure you can sit for the entire appointment if you opt to book it in.
All deposits are non-refundable and non-transferrable. However, we are happy to reschedule your appointment if required. A minimum of 5 days notice before your booking is required if you need to reschedule your appointment for any reason. As long as sufficient notice is provided, we’d be happy to rebook you for a future date using the deposit you have already paid.
If you cancel your appointment within 5 days of your appointment or need to reschedule, your deposit will be forfeited and to reschedule, a new deposit for your appointment will be required. More than 2 cancellations/reschedules will require a 50% deposit to rebook.
Deposits are non-refundable but can be transferred to another appointment if rescheduling occurs within our required notice period.
The Wolves Den complies with Australian Consumer Law. We do not offer refunds for change of mind. However, if a service is not provided with due care and skill, is not fit for purpose, or is not delivered within a reasonable timeframe, we will provide a suitable remedy, which may include a resolution, re-service, or refund as required by law.
We do at times get cancellations, and sometime we aren’t given much notice. But this is great for clients who don’t want to wait in line for a booking and can come in on short notice. Let the team know if you’re more than happy to jump the cue and come in on short notice. If the time is right, you could be asked if you’d like to get tattooed next week.
Notify the admin team if you would like your name added to our standby list.
To ensure that you receive the desired result and longevity of your new tattoo,
Tattoo touch-up sessions are sessions that take up to 20 minutes to do and are available for free within 3 months of the tattoo sessions.
If the touch-up is to ‘fix’ something a tattooist has done, it should be done immediately after healing. The Wolves Den will offer one complimentary touch up appointment after initial healing (4-6 weeks) excluding the following scenarios:
For larger scale projects such as sleeve work and back pieces etc – your artist may include your touch up session in your next sitting or wait until the full project is completed and then book in a final pass appointment to assess the tattoo as a whole to ensure consistency. This is not included as a touchup.
All touch ups must be completed by the artist who performed the original tattoo. If for whatever reason you will require an alternate artist to perform the touchup, this will be charged at the standard rate for tattooing.
At any time, you are welcome to contact the studio to enquire about touch up appointments. Even if your request falls outside of the above terms and conditions for your complimentary session, we are happy to rework or touch up any tattoo and will be able to advise the cost involved to do so.
There are basically two varieties of tattoo cover ups.
One type is defined as reworking a terribly done tattoo. The artist takes the current design and embellishes it with better collections and color work and turns a great ugly and inadequately done tattoo into a good one.
The other style of cover up fundamentally eradicates the old design by disguising and addressing it up with a new design.
A cover-up is an entirely different type of tattoo than the tattoo on blank skin. Some concepts work in addressing up tattoos, nevertheless most don’t.
Doing a good cover up or rework is not easy. On many cover-ups you are able to still see a little hint of the old tattoo behind the brand new one. That is actually normal. Some cover-ups are usually over very darker or heavily scarred body art. There is nothing that you can do for the texture of the scarring in the old tattoo however the old tattoo pattern won’t be legible.
The purpose of a coverup is to distort and distract the eye away from the former, it cannot always be possible to fully cover and is at the risk of the client.
Here at The Wolves Den, we take pride in providing the absolute best customer experience, if in doubt, before proceeding please give us a call and have a chat with one of our body art specialists who would be more than happy to assist.
Monday - Sunday
9:00am - 5:00pm
Other Times By Appointment